All Systems Operational

Uptime over the past 90 days. View historical uptime.
Credit Onboarding Application Operational
90 days ago
100.0 % uptime
Today
CoCOA - Production Operational
90 days ago
100.0 % uptime
Today
CoCOA - Staging Operational
90 days ago
100.0 % uptime
Today
CoCOA - Production EU Operational
90 days ago
100.0 % uptime
Today
CoCOA - Staging EU Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
Bookworm Operational
90 days ago
100.0 % uptime
Today
Third Party Operational
90 days ago
99.85 % uptime
Today
AWS s3-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-east-2 Operational
90 days ago
100.0 % uptime
Today
Plaid API - Production Operational
90 days ago
99.58 % uptime
Today
Plaid API - Sandbox Operational
90 days ago
99.7 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 5, 2025

No incidents reported today.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
RC.1.63.1
Completed - The scheduled maintenance has been completed.
Dec 1, 23:00 AST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 22:00 AST
Scheduled - ┌───────────┐
RC.1.63.1

Release Notes for RC.1.63.1

└───────────┘

└── API (v1.0)
│ └── [API] No change
│
└── RC.1.63.1
├── [PLAT] No change
├── [MST] BUG FIX - Conditional Routing.
├── [AUTH] No change
├── [DOC] No change
├── [BRA] No change
├── [DB] No change
├── [SEC] No change
└── [AI] No change

KEY:
[PLAT] Application Platform
[MST] Microsite
[AUTH] Authentication/SSO
[DOC] Document Extraction
[BRA] Business Reference Analysis
[DB] Server/Database
[SEC] Security
[AI] AI/Agent Enhancements
Dec 1, 11:08 AST
Nov 30, 2025
RC.1.63
Completed - The scheduled maintenance has been completed.
Nov 30, 23:00 AST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 22:00 AST
Scheduled - ┌───────────┐
RC.1.63

Release Notes for RC.1.63

└───────────┘

└── API (v1.0)
│ └── [API] LookupAddress is now updated with createCompanyAddress or originalAddress. All fields remain.
├── [API] LookupName is now updated with createCompanyName or originalName. All fields remain.
├── [API] ApplicationData, DecisionOverride, and DecisionResult are always first, second, and Third in the node order.
│
└── RC.1.63
├── [PLAT] AML Screen Reports now include Individual search hit results.
├── [MST] No change
├── [AUTH] No change
├── [DOC] No change
├── [BRA] No change
├── [DB] No change
├── [SEC] No change
└── [AI] No change

KEY:
[PLAT] Application Platform
[MST] Microsite
[AUTH] Authentication/SSO
[DOC] Document Extraction
[BRA] Business Reference Analysis
[DB] Server/Database
[SEC] Security
[AI] AI/Agent Enhancements
Nov 29, 19:22 AST
Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
Creditsafe API Not Responding
Resolved - This incident has been resolved.
Nov 25, 13:24 AST
Monitoring - Creditsafe appears to be connecting/authenticating. Monitoring.
Nov 25, 10:30 AST
Investigating - Currently working with Creditsafe to diagnose. All application services are affected.
Nov 25, 10:19 AST
Nov 24, 2025
RC.1.62.1
Completed - The scheduled maintenance has been completed.
Nov 24, 23:00 AST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 22:00 AST
Scheduled - - Timeout Detector bug fix.
Nov 24, 09:19 AST
Nov 23, 2025
RC.1.62
Completed - The scheduled maintenance has been completed.
Nov 23, 23:00 AST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 22:00 AST
Update - We will be undergoing scheduled maintenance during this time.
Nov 23, 20:58 AST
Scheduled - ┌───────────┐
RC.1.62

Release Notes for RC.1.62

└───────────┘

└── API (v1.0)
│ └── [API] No change
│
└── RC.1.62
├── [PLAT] Upgrade Banking Integration transactions/get to transactions/sync.
├── [MST] No change
├── [AUTH] No change
├── [DOC] No change
├── [BRA] No change
├── [DB] No change
├── [SEC] Bot prevention.
└── [AI] No change

KEY:
[PLAT] Application Platform
[MST] Microsite
[AUTH] Authentication/SSO
[DOC] Document Extraction
[BRA] Business Reference Analysis
[DB] Server/Database
[SEC] Security
[AI] AI/Agent Enhancements
Nov 23, 20:55 AST
Nov 22, 2025

No incidents reported.

Nov 21, 2025
RC.1.61
Completed - The scheduled maintenance has been completed.
Nov 21, 23:00 AST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 22:00 AST
Update - We will be undergoing scheduled maintenance during this time.
Nov 21, 19:27 AST
Scheduled - ┌───────────┐
RC.1.61

Release Notes for RC.1.61

└───────────┘

└── API (v1.0)
│ └── [API] No change
│
└── RC.1.49
├── [PLAT] Creditsafe Compliance Monitoring.
├── [PLAT] Creditsafe Compliance and Financial Monitoring Audit.
├── [PLAT] Creditsafe Search Support automation.
├── [PLAT] TTD excludes weekends.
├── [PLAT] Notifications pause on weekends.
├── [PLAT] Refer email settings for internal distribution.
├── [MST] EU language handling.
├── [MST] Routing conditions for language translations.
├── [AUTH] No change
├── [DOC] No change
├── [BRA] No change
├── [DB] No change
├── [SEC] No change
└── [AI] Gemini-3-Pro

KEY:
[PLAT] Application Platform
[MST] Microsite
[AUTH] Authentication/SSO
[DOC] Document Extraction
[BRA] Business Reference Analysis
[DB] Server/Database
[SEC] Security
[AI] AI/Agent Enhancements
Nov 17, 15:27 AST
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